Certified Coach (TOCo)
Intro
Coaching is a branch of knowledge and a practice that is an essential competence for any education professional. Coaching creates an appropriate environment for innate talents to stand out, for goals to be accomplished, and for visions to be realized. This happens no matter what the case is, whether an external coach helping a manager to improve their own skills, an internal coach directing a supervisor to more participatory style, or a director using coaching tools to achieve organizational strategy. By the end of the program, you will be able to return to your workplace to start using your coaching toolkit, as well as to launch your career as a professional coach offering the finest international practices in coaching for all those who desire excellence and success, whether they are individuals or organizations.
ANDGROW developed "Certified Professional Coach" to build and provide a repository of increasingly complex skills for coaches, learners, professional developers, novice, and expert coaches. This powerful coaching model will be of great help to you. This program aims to provide the practical techniques necessary to provide coaching to clients effectively and to measure and track your progress.
This program comes to be the turning point for internal or external coaches. It offers the best global practices and the most powerful technologies and models that unlock the potential of their clients. Its approach and strategies are not at the level of coaches who provide their services to individuals only. Rather, they are for professional and expert coaches who wish to provide executive coaching services to higher management levels, whether for managers, leaders, decision makers, work teams, and organizations.
Who is this program for?
For you, and for everyone who wants to offer the sum of their experiences in keeping pace with the tools of the future, and for everyone who wants to dig into the depths of others to extract their hidden talents and treasures that they do not realize about themselves, and to dive into the ocean of capabilities and abilities until they reach the shores of excellence and success. This program introduces you to the turning point in the lives of individuals and organizations.
This program is for every coach who wants to enter the field of coaching, and for professionals, seasoned coaches, trainers, education and training consultants involved in designing and providing training to clients internally or externally. Also, it is for those who want to own the keys to a quick impact in individuals, work teams, and the organization by providing coaching to others and everyone who wants to influence with minimal effort.
Before the program (readiness)
The "Certified Professional Coach" includes a comprehensive assessment of coaching skills and competencies, and the mechanism for drawing plans for developing coaches, whether they are internal or external. "Before the program" assessments include:
- Providing a detailed picture of the strengths through coaching and the level of competencies and skills.
- Identifying and clarifying the gaps and actual development needs to work on them effectively.
- Laying a systematic foundation for personal and professional growth.
Program’s objectives
At the end of this training program, you will be able to:
- Recognize Coaching and its benefits
- Know the importance of applying Coaching in organizations
- Recognize the 4 steps Coaching Map
- Recognize the important qualities for Coaching Dialogue
- Determine Coaching levels
- Realize how Coaching is important for your work and organization
- Recognize the differences between Dialogue and Discussion
- Engage in dialogue using Comprehensive Listening
- Discover 4 Steps model to support Coaching Discussions
- Use Dialogue Tools for context and framing
- Build and ask powerful question to discover the client’s thinking
- Use direct speech to support the client
- Recognize how credibility is important
- Recognize & follow Moral Guidelines
- Understand & support issues related to confidentiality
- Determine Primary and intended Coaching Discussion
- Present Coaching presence
- Evaluate Client Readiness
- Build necessary Rapport for Coaching
- Use Reflecting Feelings technique
- Use Speech Encouragers
- Prepare clients for Coaching
- Conclude Official and Unofficial Coaching Agreements
- Recognize Data Collection Sources and Approaches
- Determine Data Collection Standards
- Use several Data Collections Tools
- Discover Data Collection Obstacles
- Organize and Sort Data
- Help the client to Identify current & future situation
- Help the client to set measurable goals
- Help the client to set up field assignments
- Help the client who is stuck
- Deal with client resistance
- Plan and apply Coaching Discussion
- Recognize what you should do through dealing with resistance and challenges
- Choose appropriate tools to Monitor Progress
- Invite others to Coaching
- Determine Lucrative Strategies
- Support the clients to use new Tools and Techniques
- Celebrate achieving goals
- Work successfully with internal and external Coaches
- Discover Coaching levels and its evaluating approaches
- Develop evaluating measuring plan
- Apply Evaluating Learning Checklist
- Determine “Lessons learned”
- Deal with Challenging Coaching Scenarios
- Plan and conduct a final speech
- End the Coaching Process
What Will You Learn?
Fundamentals
- Coaching in the workplace
- Encouraging a culture applying coaching
- Where is coaching in the system?
- Coaching map in 4 steps & activities for each step
- Coaching definitions, roles & dimensions
- Elements of intentional coaching
- How to create a coaching plan for self-development?
- Planning & implementing a coaching program
Communicating Effectively
- What supports effective communication?
- What is dialogue?
- Coaching model in 4 steps
Intended listening
- Self-evaluation for listening
- How to build strong questions?
- How to create support dialogue?
- 8 Dialogue tools for context and framing
- 4 Dialogue tools for paving the way
- Discovering real-time data
Connect with the Client
- 15 guidelines for building credibility
- What are the ethics of coaching?
- How to attend coaching and its goal
- The appropriate relationship between the coach and client
- Discover how to assess readiness
- Use a Tool to predict organizational change readiness
- How to develop and sustain rapport
- 8 Guidelines for reflecting feeling skills
- 4 Guidelines to use encouragers in best way
- 5 Guidelines to observe behaviors
- How to draft coaching agreements
Assemble Plans
- 7 Data collection standards
- Why data collection is important?
- Data collection & analysis
- How to evaluate coaching needs?
- 7 Data collection sources and approaches
- Most important data collection approaches in a comprehensive table
- How to choose the best method to collect data?
12 Important data collection obstacles
- How to sort data?
- How to design & take actions?
- The coach as a guide
- Creating full work-plan
- Creating tasks/ work materials
- Coach as a motivator
- Use process-steps worksheet
- Coach as a teacher
Continue and Support Progression
- How to help the client who is stuck?
- Discovering barriers & strategies to help the client who is stuck
- How to deal with resistance?
- Signs of discomfort & resistance
- 8 Guidelines for dealing with resistance and challenges
- How to monitor client progress?
- Three tools to track the progress
- How to extract winning strategies?
- Importance of achieving goals celebration
Have Results Shared
- How to measure coaching results?
- 5 Steps to measure the return on investment
- Discovering coaching levels evaluation and approaches
- How to develop measuring plan?
- How to evaluate coaching provision services?
Apply self-evaluating
- 5 Steps to measure the return on investment
- Sample study about calculating return on investment
- What is the continuous improvement process?
- How to create “Lessons Learned” worksheet
- Applying signal conversation check list
- Challenging coaching case studies & scenarios
- Coach as a monitor
After the program (application and reinforcement)
- Participants will leave the program armed with the equipment to practice coaching from the perspective of coaching in ANDGROW, and carrying inspiring techniques and tools, full of ideas, strategies, models, processes, commitments, and action plans that make their performance and that of their clients more and more powerful, all available for immediate use.
- Two follow-up coaching sessions on the phone with coaches in ANDGROW.
Who is this program for?
For you, and for everyone who wants to offer the sum of their experiences in keeping pace with the tools of the future, and for everyone who wants to dig into the depths of others to extract their hidden talents and treasures that they do not realize about themselves, and to dive into the ocean of capabilities and abilities until they reach the shores of excellence and success. This program introduces you to the turning point in the lives of individuals and organizations.
This program is for every coach who wants to enter the field of coaching, and for professionals, seasoned coaches, trainers, education and training consultants involved in designing and providing training to clients internally or externally. Also, it is for those who want to own the keys to a quick impact in individuals, work teams, and the organization by providing coaching to others and everyone who wants to influence with minimal effort.
Before the program (readiness)
The "Certified Professional Coach" includes a comprehensive assessment of coaching skills and competencies, and the mechanism for drawing plans for developing coaches, whether they are internal or external. "Before the program" assessments include:
- Providing a detailed picture of the strengths through coaching and the level of competencies and skills.
- Identifying and clarifying the gaps and actual development needs to work on them effectively.
- Laying a systematic foundation for personal and professional growth.
Program’s objectives
At the end of this training program, you will be able to:
- Recognize Coaching and its benefits
- Know the importance of applying Coaching in organizations
- Recognize the 4 steps Coaching Map
- Recognize the important qualities for Coaching Dialogue
- Determine Coaching levels
- Realize how Coaching is important for your work and organization
- Recognize the differences between Dialogue and Discussion
- Engage in dialogue using Comprehensive Listening
- Discover 4 Steps model to support Coaching Discussions
- Use Dialogue Tools for context and framing
- Build and ask powerful question to discover the client’s thinking
- Use direct speech to support the client
- Recognize how credibility is important
- Recognize & follow Moral Guidelines
- Understand & support issues related to confidentiality
- Determine Primary and intended Coaching Discussion
- Present Coaching presence
- Evaluate Client Readiness
- Build necessary Rapport for Coaching
- Use Reflecting Feelings technique
- Use Speech Encouragers
- Prepare clients for Coaching
- Conclude Official and Unofficial Coaching Agreements
- Recognize Data Collection Sources and Approaches
- Determine Data Collection Standards
- Use several Data Collections Tools
- Discover Data Collection Obstacles
- Organize and Sort Data
- Help the client to Identify current & future situation
- Help the client to set measurable goals
- Help the client to set up field assignments
- Help the client who is stuck
- Deal with client resistance
- Plan and apply Coaching Discussion
- Recognize what you should do through dealing with resistance and challenges
- Choose appropriate tools to Monitor Progress
- Invite others to Coaching
- Determine Lucrative Strategies
- Support the clients to use new Tools and Techniques
- Celebrate achieving goals
- Work successfully with internal and external Coaches
- Discover Coaching levels and its evaluating approaches
- Develop evaluating measuring plan
- Apply Evaluating Learning Checklist
- Determine “Lessons learned”
- Deal with Challenging Coaching Scenarios
- Plan and conduct a final speech
- End the Coaching Process
What Will You Learn?
Fundamentals
- Coaching in the workplace
- Encouraging a culture applying coaching
- Where is coaching in the system?
- Coaching map in 4 steps & activities for each step
- Coaching definitions, roles & dimensions
- Elements of intentional coaching
- How to create a coaching plan for self-development?
- Planning & implementing a coaching program
Communicating Effectively
- What supports effective communication?
- What is dialogue?
- Coaching model in 4 steps
Intended listening
- Self-evaluation for listening
- How to build strong questions?
- How to create support dialogue?
- 8 Dialogue tools for context and framing
- 4 Dialogue tools for paving the way
- Discovering real-time data
Connect with the Client
- 15 guidelines for building credibility
- What are the ethics of coaching?
- How to attend coaching and its goal
- The appropriate relationship between the coach and client
- Discover how to assess readiness
- Use a Tool to predict organizational change readiness
- How to develop and sustain rapport
- 8 Guidelines for reflecting feeling skills
- 4 Guidelines to use encouragers in best way
- 5 Guidelines to observe behaviors
- How to draft coaching agreements
Assemble Plans
- 7 Data collection standards
- Why data collection is important?
- Data collection & analysis
- How to evaluate coaching needs?
- 7 Data collection sources and approaches
- Most important data collection approaches in a comprehensive table
- How to choose the best method to collect data?
12 Important data collection obstacles
- How to sort data?
- How to design & take actions?
- The coach as a guide
- Creating full work-plan
- Creating tasks/ work materials
- Coach as a motivator
- Use process-steps worksheet
- Coach as a teacher
Continue and Support Progression
- How to help the client who is stuck?
- Discovering barriers & strategies to help the client who is stuck
- How to deal with resistance?
- Signs of discomfort & resistance
- 8 Guidelines for dealing with resistance and challenges
- How to monitor client progress?
- Three tools to track the progress
- How to extract winning strategies?
- Importance of achieving goals celebration
Have Results Shared
- How to measure coaching results?
- 5 Steps to measure the return on investment
- Discovering coaching levels evaluation and approaches
- How to develop measuring plan?
- How to evaluate coaching provision services?
Apply self-evaluating
- 5 Steps to measure the return on investment
- Sample study about calculating return on investment
- What is the continuous improvement process?
- How to create “Lessons Learned” worksheet
- Applying signal conversation check list
- Challenging coaching case studies & scenarios
- Coach as a monitor
After the program (application and reinforcement)
- Participants will leave the program armed with the equipment to practice coaching from the perspective of coaching in ANDGROW, and carrying inspiring techniques and tools, full of ideas, strategies, models, processes, commitments, and action plans that make their performance and that of their clients more and more powerful, all available for immediate use.
- Two follow-up coaching sessions on the phone with coaches in ANDGROW.
Success stories
Abdalrahman Zidan
Student at International College
Beirut, Lebanon
NourAddin Daboul
Owner and Director of the Digital Marketing Company Bouncing Pixels
Beirut, Lebanon
Hassan Taki
Administrative Manager at Homam-barber Salons Group
Alexandria, Egypt
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