Who is this program for?

For you, and for everyone who wants to offer the sum of their experiences in keeping pace with the tools of the future, and for everyone who wants to dig into the depths of others to extract their hidden talents and treasures that they do not realize about themselves, and to dive into the ocean of capabilities and abilities until they reach the shores of excellence and success. This program introduces you to the turning point in the lives of individuals and organizations.

This program is for every coach who wants to enter the field of coaching, and for professionals, seasoned coaches, trainers, education and training consultants involved in designing and providing training to clients internally or externally. Also, it is for those who want to own the keys to a quick impact in individuals, work teams, and the organization by providing coaching to others and everyone who wants to influence with minimal effort.

Before the program (readiness)

The "Certified Professional Coach" includes a comprehensive assessment of coaching skills and competencies, and the mechanism for drawing plans for developing coaches, whether they are internal or external. "Before the program" assessments include:

• Providing a detailed picture of the strengths through coaching and the level of competencies and skills.
• Identifying and clarifying the gaps and actual development needs to work on them effectively.
• Laying a systematic foundation for personal and professional growth.

Program’s objectives

At the end of this training program, you will be able to:

1. Recognize Coaching and its benefits
2. Know the importance of applying Coaching in organizations
3. Recognize the 4 steps Coaching Map
4. Recognize the important qualities for Coaching Dialogue
5. Determine Coaching levels
6. Realize how Coaching is important for your work and organization
7. Recognize the differences between Dialogue and Discussion
8. Engage in dialogue using Comprehensive Listening
9. Discover 4 Steps model to support Coaching Discussions
10. Use Dialogue Tools for context and framing
11. Build and ask powerful question to discover the client’s thinking
12. Use direct speech to support the client
13. Recognize how credibility is important
14. Recognize & follow Moral Guidelines
15. Understand & support issues related to confidentiality
16. Determine Primary and intended Coaching Discussion
17. Present Coaching presence
18. Evaluate Client Readiness
19. Build necessary Rapport for Coaching
20. Use Reflecting Feelings technique
21. Use Speech Encouragers
22. Prepare clients for Coaching
23. Conclude Official and Unofficial Coaching Agreements
24. Recognize Data Collection Sources and Approaches
25. Determine Data Collection Standards
26. Use several Data Collections Tools
27. Discover Data Collection Obstacles
28. Organize and Sort Data
29. Help the client to Identify current & future situation
30. Help the client to set measurable goals
31. Help the client to set up field assignments
32. Help the client who is stuck
33. Deal with client resistance
34. Plan and apply Coaching Discussion
35. Recognize what you should do through dealing with resistance and challenges
36. Choose appropriate tools to Monitor Progress
37. Invite others to Coaching
38. Determine Lucrative Strategies
39. Support the clients to use new Tools and Techniques
40. Celebrate achieving goals
41. Work successfully with internal and external Coaches
42. Discover Coaching levels and its evaluating approaches
43. Develop evaluating measuring plan
44. Apply Evaluating Learning Checklist
45. Determine “Lessons learned”
46. Deal with Challenging Coaching Scenarios
47. Plan and conduct a final speech
48. End the Coaching Process

What Will You Learn?

Fundamentals

• Coaching in the workplace
• Encouraging a culture applying coaching
• Where is coaching in the system?
• Coaching map in 4 steps & activities for each step
• Coaching definitions, roles & dimensions
• Elements of intentional coaching
• How to create a coaching plan for self-development?
• Planning & implementing a coaching program

Communicating Effectively

• What supports effective communication?
• What is dialogue?
• Coaching model in 4 steps

Intended listening

• Self-evaluation for listening
• How to build strong questions?
• How to create support dialogue?
• 8 Dialogue tools for context and framing
• 4 Dialogue tools for paving the way
• Discovering real-time data

Connect with the Client

• 15 guidelines for building credibility
• What are the ethics of coaching?
• How to attend coaching and its goal
• The appropriate relationship between the coach and client
• Discover how to assess readiness
• Use a Tool to predict organizational change readiness
• How to develop and sustain rapport
• 8 Guidelines for reflecting feeling skills
• 4 Guidelines to use encouragers in best way
• 5 Guidelines to observe behaviors
• How to draft coaching agreements

Assemble Plans

• 7 Data collection standards
• Why data collection is important?
• Data collection & analysis
• How to evaluate coaching needs?
• 7 Data collection sources and approaches
• Most important data collection approaches in a comprehensive table
• How to choose the best method to collect data?

12 Important data collection obstacles

• How to sort data?
• How to design & take actions?
• The coach as a guide
• Creating full work-plan
• Creating tasks/ work materials
• Coach as a motivator
• Use process-steps worksheet
• Coach as a teacher

Continue and Support Progression

• How to help the client who is stuck?
• Discovering barriers & strategies to help the client who is stuck
• How to deal with resistance?
• Signs of discomfort & resistance
• 8 Guidelines for dealing with resistance and challenges
• How to monitor client progress?
• Three tools to track the progress
• How to extract winning strategies?
• Importance of achieving goals celebration

Have Results Shared

• How to measure coaching results?
• 5 Steps to measure the return on investment
• Discovering coaching levels evaluation and approaches
• How to develop measuring plan?
• How to evaluate coaching provision services?

Apply self-evaluating

• 5 Steps to measure the return on investment
• Sample study about calculating return on investment
• What is the continuous improvement process?
• How to create “Lessons Learned” worksheet
• Applying signal conversation check list
• Challenging coaching case studies & scenarios
• Coach as a monitor

After the program (application and reinforcement)

• Participants will leave the program armed with the equipment to practice coaching from the perspective of coaching in ANDGROW, and carrying inspiring techniques and tools, full of ideas, strategies, models, processes, commitments, and action plans that make their performance and that of their clients more and more powerful, all available for immediate use.
• Two follow-up coaching sessions on the phone with coaches in ANDGROW.